Customer Service support

Join Our Clients Dynamic Team as a Customer Service Support!

Salary: UP TO 28,000 - 33,000 per annum

Office based - Harlow 09:00-17:30

Are you passionate about customer service and looking for your next opportunity? Our client, a thriving distribution company, is searching for a dedicated Customer Service Support professional to join their team in Harlow!

Why Join our client?
At our client's organisation, you'll be part of a friendly and collaborative environment where your contributions truly matter.

Key Responsibilities:

• Access and manage customer portals (credentials provided).
• Input new product listings and promotional information.
• Resolve supplier queries.
• Update pricing schemes.
• Book deliveries and depot slots.
• Process orders and invoices via email, customer portal.
• Print purchase orders daily.
• Handle credit notes and invoice queries.
• Prepare for customer visits.
• Organise team meetings with customers and sales teams.
• Update customer contact lists and portal details monthly.

What We're Looking For:

• Strong communication skills and a passion for customer service.
• Team-oriented attitude with a flexible and friendly approach.
• Proficient in Microsoft Office, particularly Excel, with a knack for multi-tasking.
• A proactive, can-do mindset and willingness to cover for team members when needed.
• SAP experience is an advantage but not essential; training will be provided!

Ready to Take the Next Step?
If you're eager to be part of a vibrant team and contribute to a fantastic organisation, we want to hear from you! Apply now to kickstart your journey with us and enjoy a rewarding career in customer service.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.