Microsoft Modern Workplace Specialist

About the role

As a Microsoft Modern Workplace Specialist, you will be instrumental in delivering the success of Jigsaw24 s Workplace strategy. You will be positioned as the centre of excellence for the enablement, positioning, and execution of our Microsoft Solutions focus and ensure you are at the forefront of supporting the successful growth of the portfolio.

Focusing on Microsoft 365, Teams, Security solutions, Azure, and Copilot you will lead strategic discussions to align Microsoft technologies with Jigsaw24 client needs, showcasing their potential to enhance productivity, collaboration, and employee experience. You will proactively identify cross-sell and up-sell opportunities, working closely with internal teams and Microsoft to drive maximum value and impact.

Key duties and responsibilities are :

• Develop, curate, and execute a successful product strategy in line with the overriding Workplace portfolio strategy.
• Develop and implement regular enablement programs to help support internal awareness of the Microsoft stack, along with collaborating with Jigsaw24 s Marketing department in the creation of relevant client-facing material.
• Engage in client opportunities in supporting the wider Sales function to achieve a best-in-class outcome-based approach utilising the full range of the Microsoft stack.
• Support the wider business in ensuring relevant focus for on-time client renewals.
• Offer strategic recommendations to align customer roadmaps with Microsoft s technology and license stack.
• Ensure that all licensing and solution recommendations comply with relevant regulations and standards and manage any associated risk.
• Ensure available supported funding is utilised in activity aligned to growth focuses.
• Stay updated with the latest Microsoft technologies and licensing changes, and continuously improve consulting practices to deliver the best value to Jigsaw24 s client base.
• Provide intelligence back into the business around market competition and trends.
• Working with key stakeholders across the business in identifying and building the Jigsaw24 Service portfolio opportunities associated to the Microsoft stack.

Skills & Experience

• A minimum of three years experience working within the Microsoft Solutions stack, ideally focused within the Modern Workplace space in a product specialist capacity.
• Candidate must hold the Microsoft 365 Fundamentals (MS-900) certification.
• In-depth expertise in Microsoft 365, Teams, and Co-Pilot, along with an understanding of their value, features, and the technical and business challenges faced in today s working environment.
• Practiced in working with the Microsoft Customer Engagement Methodology (MCEM)
• You will have the ability to interpret data sets and be analytical and objective in your thought process to make informed choices.
• You will have previously worked in target-based roles and be in a position to demonstrate meeting or exceeding budgetary targets.
• Self-motivated with the ability to work independently whilst collaborating effectively with cross-functional teams.
• A passion for end-user outcomes, driven by technology and innovation and a desire to learn and grow.
• You will be curious in nature and have an entrepreneurial and creative approach to your work.
• You will be a natural relationship builder holding the ability to nurture and maintain long-lasting partnerships that deliver value into Jigsaw24.
• You will have exceptional presentation and negotiation skills, with the ability to convey value propositions effectively to diverse audiences and senior stakeholders.

Who are Jigsaw24

We put people first in a culture that s reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment.

We truly believe our commitment to people, sustainability, and excellence is the driving force behind our success. To find out more about what we do and our passion for the environment, social responsibility, inclusion, and well-being please see here

Benefits at Jigsaw24

You will receive a wide range of benefits working at Jigsaw24 including:

• 26 days holiday
• Health cover including access to GP anytime, annual reimbursements for optical and dental, to name a few, as well as counselling and wellbeing services
• Cycle2work
• Travel to work loan
• Free on-site parking
• Staff purchase scheme on fantastic Apple products and more
• Unlimited bistro coffee and tea facilities
• Enhanced family-friendly policies
• Pension scheme
• Electric Vehicle scheme
• Life cover

We are always on the lookout for hungry people who want to realise their potential. It s not just about filling existing vacancies it s about what you can achieve. As a business, we never stand still. We encourage our people to follow their path and help us improve how we all work. To find out more, please visit our about us section on our website by clicking here

From our office decor to the range of benefits we have to offer, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence.