Outsourcing Coordinator

Outsourcing Coordinator Location: Basildon Pay Rate: £13.68 PAYE Inclusive Proposed Start Date: ASAP Hours: 37.5 per week Monday - Friday Contract: Ongoing temporary assignment Overview: We are seeking a confident and proactive Outsourcing Coordinator to support efforts in reducing the post-COVID patient treatment backlog. This non-clinical, administrative role involves contacting patients to gain consent for outsourcing to private healthcare providers, updating internal systems, and managing key administrative tasks. Key Responsibilities: * Contact patients daily via telephone to discuss outsourcing options and obtain consent * Handle patient and staff queries with professionalism and empathy * Maintain accurate records using Excel and Trust clinical systems (e.g., EPR, ERS, ACP) * Collate and send medical notes to private providers * Manage inboxes and assist with general admin duties * Support the RTT validation team and Service Delivery Manager as required * Adhere to Trust information governance and data protection standards Requirements: * Excellent telephone manner and communication skills * Confident with Microsoft Excel and general admin systems * Strong attention to detail and ability to prioritise workload * Previous NHS or healthcare admin experience desirable * Must be comfortable working in a busy office environment full time